Assistance
Excursion Assistance
The shore excursion assistance provided by AEM Maritime Agency is designed to support shipowners in delivering an impeccable service to their passengers. With a well-established network of local partners and expertise in logistical coordination, AEM manages every aspect of shore excursions, ensuring adherence to schedules and meticulous attention to detail. Shipowners can rely on a team of experts who organize customized excursions, from transportation to the selection of activities, guaranteeing a high-quality experience for passengers. AEM ensures a smooth and efficient management process, allowing shipowners to focus on other operational priorities while the agency takes care of all onshore requirements, ensuring customer satisfaction and punctuality.
Onboard Crew Assistance
At AEM, we take care of every aspect related to the well-being and support of onboard crew members. We offer a comprehensive assistance service, including logistical coordination for crew changes, transfer arrangements, management of bureaucratic procedures, and healthcare support. We ensure that every crew member receives the necessary assistance to handle the challenges of working at sea. Our goal is to guarantee that onboard personnel can operate in optimal conditions, contributing to the overall safety and efficiency of maritime operations.
Flag Change
AEM offers a comprehensive and professional flag change service for ships— a complex process that requires technical expertise and an in-depth understanding of international regulations. Our expert team manages every stage of the transition, from initial consultation to preparing the necessary documentation and coordinating with the relevant maritime authorities. We ensure a smooth and swift flag change, minimizing vessel downtime while guaranteeing compliance with all applicable legal and tax regulations.
With our experience, we help clients optimize fleet operations and navigate the challenges of the international market with confidence.
Operational flexibility and local expertise
Additionally, AEM offers operational flexibility, allowing excursions to be tailored to the specific needs of shipowners and vessel itineraries. With in-depth local expertise, the agency can provide diverse and optimized solutions, ensuring maximum efficiency in time and resource management.
AEM also guarantees high standards of safety and quality, essential for preserving shipowners’ reputations and delivering a memorable experience for passengers.
With AEM, every shore excursion becomes an opportunity to enhance the journey and increase passenger satisfaction, while minimizing operational complexities.