Passenger ships
Services for Passenger Ships
The team at AEM Maritime Agency has been trained by leading passenger shipping companies, specializing in providing comprehensive and tailored services for cruise ships. With extensive industry experience and a deep understanding of cruise line needs, we deliver efficient and customized solutions for every stage of embarkation, disembarkation, transfers, passenger management onshore, and technical and operational support onboard.
Our highly qualified team precisely coordinates all passenger embarkation and disembarkation operations, ensuring a smooth and secure flow, minimizing waiting times, and maximizing efficiency. We work closely with port authorities and regulatory bodies to ensure full compliance with all regulations, offering travelers a seamless and stress-free experience.
Ground services for passengers
We understand how crucial it is to keep ship operations efficient and free from last-minute issues.
That’s why we offer a comprehensive 360-degree technical and logistical support service, which includes excursion management, supplies, bunkering operations, and assistance with extraordinary maritime maintenance.
Our goal is to ensure that every passenger ship can operate without interruptions, thanks to a fast and professional service.
Customized solutions for every type of passenger vessel
Whether it’s luxury cruises, short-range ferries, or passenger ships, AEM has the experience and resources to tailor its services to each company’s and vessel’s specific needs. We work closely with our clients to ensure every request is met with precision, from logistics to passenger relations management, always with an empathetic and professional approach.
Safety and regulatory compliance
The safety of passengers and crew members is our top priority. That’s why we ensure every operation, both on land and on board, is carried out in full compliance with international and local health and safety regulations.
We collaborate with the authorities to guarantee that all procedures meet the highest standards, also offering support for compliance with environmental regulations and on-board waste management.
Other Services
- Import Export
- Out-of-gauge cargo shipments
- Port operations with port authorities
- Assistance for large yachts
- Contingency management
- Personnel management
